Skip to insights

Leadership Communication Insights

When a leadership conversation gets difficult, the perfect script is not the point. Notice the pattern, listen for what is missing, and choose clearer words while the pressure is real.

Managing Up While Leading Your Team

Managing Up While Leading Your Team

Barbara Jenks
Published on: 10/01/2026

Your sponsor says it in the hallway, then heads into another meeting. You’re left holding a project plan, a full team calendar, and one very incomplete instruction.

Information Vacuums Don’t Stay Empty

Information Vacuums Don’t Stay Empty

Barbara Jenks
Published on: 09/02/2026

When leaders go quiet, teams fill the gap with worst-case explanations. Learn why information vacuums form and what managers can say instead.

information vacuum at workleadership communicationcommunication gaps at work
Communication CrossTraining: Stop Looking for the Perfect Script and Start Training the Skill

Communication CrossTraining: Stop Looking for the Perfect Script and Start Training the Skill

Barbara Jenks
Published on: 08/12/2026

Under pressure, leaders drop to their default habits. Communication CrossTraining builds Awareness, Listening, and Word Choice one tool at a time.

How to Give Feedback Without Triggering Defensiveness

How to Give Feedback Without Triggering Defensiveness

Barbara Jenks
Published on: 06/12/2026

Defensiveness isn’t a personality flaw. It’s a predictable response to vague feedback. Learn the four-line pattern for feedback people can actually use.

Bring the conversation that is keeping you up.

Barbara can help you see the pattern, prepare your words, and choose a clearer next step.